Publishers AMACOM

Cover for Dorothy Grover Bolton · Social Style / Management Style: Developing Productive Work Relationships (Paperback Book) (1984)

Social Style / Management Style:... (1984)

Dorothy Grover Bolton

Cover for Thomas L. Quick · Successful Team Building (Worksmart Series) (Paperback Book) (1992)

Successful Team Building (Worksm... (1992)

Thomas L. Quick

Cover for Kristin Anderson · Great Customer Service on the Telephone (Worksmart Series) (Paperback Book) (1992)

Great Customer Service on the Te... (1992)

Kristin Anderson

Cover for Sandra Slipp · Voices of Diversity: Real People Talk About Problems and Solutions in a Workplace Where Everyone is Not Alike (Paperback Book) (1994)

Voices of Diversity: Real People... (1994)

Cover for Judith M. Bardwick Ph.d. · Danger in the Comfort Zone: from Boardroom to Mailroom -- How to Break the Entitlement Habit That's Killing American Business (Paperback Book) (1995)

Danger in the Comfort Zone: from... (1995)

Judith M. Bardwick Ph.d.

Cover for Allen Sweeny · Accounting and Financial Fundamentals for Nonfinancial Executives (Paperback Book) (1996)

Accounting and Financial Fundame... (1996)

Cover for Kristin Anderson · Coaching Knock Your Socks off Service (Paperback Book) (1996)

Coaching Knock Your Socks off Se... (1996)

Kristin Anderson

Cover for Dick Grote · The Complete Guide to Performance Appraisal (Paperback Book) (1996)

The Complete Guide to Performanc... (1996)

Cover for Nancy J. Campbell · Writing Effective Policies and Procedures A Step-By-Step Resource for Clear Communication (Book) (1998)

Writing Effective Policies and P... (1998)

Nancy J. Campbell

Cover for William A. Salmon · The New Supervisor's Survival Manual (Paperback Book) (1998)

The New Supervisor's Survival Ma... (1998)

William A. Salmon

Cover for Ann J. Boehme · Planning Successful Meetings and Events (Take Charge Assistant) (Paperback Book) (1998)

Planning Successful Meetings and... (1998)

Cover for Jerry Wisinski · Building a Partnership with Your Boss (Take-charge Assistant S) (Paperback Book) (1999)

Building a Partnership with Your... (1999)

Cover for Michael T. Roumell · What Every Manager Needs to Know About Sexual Harassment (Paperback Book) (1999)

What Every Manager Needs to Know... (1999)

Michael T. Roumell

Cover for Terry R. Bacon Ph.d. · Selling to Major Accounts: Tools, Techniques, and Practical Solutions for the Sales Manager (Paperback Book) (1999)

Selling to Major Accounts: Tools... (1999)

Terry R. Bacon Ph.d.

Cover for David Gootnick · Action Tools for Effective Managers: a Guide for Solving Day-to-day Problems on the Job (Paperback Book) [1st edition] (1999)

Action Tools for Effective Manag... (1999)

Cover for Chip R. Bell · Knock Your Socks off Service Recovery (Paperback Book) (2000)

Knock Your Socks off Service Rec... (2000)

Cover for Nathan Hollander · A Guide to Software Package Evaluation and Selection: the R2isc Method (Paperback Book) (2000)

A Guide to Software Package Eval... (2000)

Nathan Hollander

Cover for Vivette Payne · The Team-building Workshop (Paperback Book) (2001)

The Team-building Workshop (2001)

Cover for Robert E. Gunther · Buyout: the Insider's Guide to Buying Your Own Company (Paperback Book) (2001)

Buyout: the Insider's Guide to B... (2001)

Robert E. Gunther

Cover for Warren Blank · The 108 Skills of Natural Born Leaders (Paperback Book) (2001)

The 108 Skills of Natural Born L... (2001)

Cover for Greggor A. Zoltners · The Complete Guide to Accelerating Sales Force Performance (Paperback Book) (2001)

The Complete Guide to Accelerati... (2001)

Greggor A. Zoltners

Cover for David P. Snyder · How to Mind Read Your Customers (Paperback Book) [1st edition] (2001)

How to Mind Read Your Customers (2001)

David P. Snyder

Cover for Adele B. Lynn · The Emotional Intelligence Activity Book: 50 Activities for Promoting Eq at Work (Paperback Book) (2001)

The Emotional Intelligence Activ... (2001)

Cover for Renee Grant-williams · Voice Power: Using Your Voice to Captivate, Persuade, and Command Attention (Paperback Book) [1st edition] (2002)

Voice Power: Using Your Voice to... (2002)

Renee Grant-williams

Cover for David W. Brown · Organization Smarts (Paperback Book) (2002)

Organization Smarts (2002)

Cover for Robert R. Albright · The Complete Guide to Conflict Resolution in the Workplace (Paperback Book) (2002)

The Complete Guide to Conflict R... (2002)

Robert R. Albright

Cover for Dick Grote · The Performance Appraisal Question and Answer Book: a Survival Guide for Managers (Paperback Book) (2002)

The Performance Appraisal Questi... (2002)

Cover for Mark Allen · The Corporate University Handbook: Designing, Managing, and Growing a Successful Program (Paperback Book) (2002)

The Corporate University Handboo... (2002)

Cover for Elaine Dundon · The Seeds of Innovation: Cultivating the Synergy That Fosters New Ideas (Paperback Book) (2002)

The Seeds of Innovation: Cultiva... (2002)

Cover for Judith L. Turnock · Cracking the Corporate Code: the Revealing Success Stories of 32 African-american Executives (An Ama Research Report) (Paperback Book) (2003)

Cracking the Corporate Code: the... (2003)

Judith L. Turnock

Cover for John M Gross · Kanban Made Simple: Demystifying and Applying Toyota's Legendary Manufacturing Process (Paperback Book) (2003)

Kanban Made Simple: Demystifying... (2003)

Cover for Bob Phillips · Absolute Honesty: Building a Corporate Culture That Values Straight Talk and Rewards Integrity (Paperback Book) (2003)

Absolute Honesty: Building a Cor... (2003)

Cover for Florence M. Stone · The Manager's Question and Answer Book (Paperback Book) (2003)

The Manager's Question and Answe... (2003)

Florence M. Stone

Cover for David G. Pugh · Winning Behavior: What the Smartest, Most Successful Companies Do Differently (Paperback Book) (2003)

Winning Behavior: What the Smart... (2003)

Cover for Shel Holtz · Corporate Conversations: a Guide to Crafting Effective and Appropriate Internal Communications (Paperback Book) (2003)

Corporate Conversations: a Guide... (2003)

Cover for Cy Charney · The Portable Mentor - Your Anytime, Antwhere Career Coach and Problem Solver (Paperback Book) [2 Revised edition] (2003)

2 Revised edition

The Portable Mentor - Your Anyti... (2003)

Cover for Susan Wilson Solovic · The Girls' Guide to Power and Success (Paperback Book) (2003)

The Girls' Guide to Power and Su... (2003)

Susan Wilson Solovic

Cover for Mark Eppler · The Wright Way: 7 Problem-solving Principles from the Wright Brothers That Can Make Your Business Soar (Paperback Book) (2003)

The Wright Way: 7 Problem-solvin... (2003)

Cover for Gerard H. Gaynor · What Every New Manager Needs to Know: Making a Successful Transition to Management (Paperback Book) (2003)

What Every New Manager Needs to ... (2003)

Gerard H. Gaynor

Cover for Jeffry R. Haber · Accounting Demystified (Paperback Book) (2003)

Accounting Demystified (2003)

Jeffry R. Haber

Cover for Thomas Leech · How to Prepare, Stage, and Deliver Winning Presentations (Paperback Book) [3rd edition] (2004)

How to Prepare, Stage, and Deliv... (2004)

Cover for Jack Uldrich · Into the Unknown: Leadership Lessons from Lewis & Clark's Daring Westward Expedition (Paperback Book) (2004)

Into the Unknown: Leadership Les... (2004)

Cover for David G. Pugh · The Behavioral Advantage: What the Smartest, Most Successful Companies Do Differently to Win in the B2b Arena (Paperback Book) (2004)

The Behavioral Advantage: What t... (2004)

Cover for Rod Walsh · Semper Fi: Business Leadership the Marine Corps Way (Paperback Book) (2004)

Semper Fi: Business Leadership t... (2004)

Cover for Brian Tracy · Focal Point: A Proven System to Simplify Your Life, Double Your Productivity, and Achieve All Your Goals (Paperback Book) [Special edition] (2004)

Special edition

Focal Point: A Proven System to ... (2004)

Cover for Henry A. Davis · Smart Financial Management: the Essential Reference for the Successful Small Business (Paperback Book) [1st edition] (2004)

Smart Financial Management: the ... (2004)

Cover for Adele B. Lynn · The EQ Difference: A Powerful Plan for Putting Emotional Intelligence to Work (Paperback Book) [Special edition] (2004)

Special edition

The EQ Difference: A Powerful Pl... (2004)

Cover for Jonathan R. Stegner · The Incredible Payback: Innovative Sourcing Solutions That Deliver Extraordinary Results (Paperback Book) (2004)

The Incredible Payback: Innovati... (2004)

Jonathan R. Stegner

Cover for Bill Carreira · Lean Manufacturing That Works: Powerful Tools for Dramatically Reducing Waste and Maximizing Profits (Paperback Book) (2004)

Lean Manufacturing That Works: P... (2004)

Cover for Kathy Conway · The Trainer's Tool Kit (Paperback Book) [2nd edition] (2004)

The Trainer's Tool Kit (2004)

Cover for Michael Tchong · Brain Tattoos: Creating Unique Brands That Stick in Your Customers' Minds (Paperback Book) [1st edition] (2004)

Brain Tattoos: Creating Unique B... (2004)

Cover for Diane Arthur · The Complete Human Resources Writing Guide (Paperback Book) (2005)

The Complete Human Resources Wri... (2005)

Cover for Marianne M. Jennings · A Business Tale: a Story of Ethics, Choices, Success -- and a Very Large Rabbit (Paperback Book) (2005)

A Business Tale: a Story of Ethi... (2005)

Marianne M. Jennings

Cover for Dave Mock · The Qualcomm Equation: How a Fledgling Telecom Company Forged a New Path to Big Profits and Market Dominance (Paperback Book) (2005)

The Qualcomm Equation: How a Fle... (2005)

Cover for Deborah M. Khoshaba · Resilience at Work: How to Succeed No Matter What Life Throws at You (Paperback Book) (2005)

Resilience at Work: How to Succe... (2005)

Deborah M. Khoshaba

Cover for Ian I. Mitroff · Why Some Companies Emerge Stronger and Better from a Crisis: 7 Essential Lessons for Surviving Disaster (Paperback Book) (2005)

Why Some Companies Emerge Strong... (2005)

Cover for Devra Renner · Mommy Guilt: Learn to Worry Less, Focus on What Matters Most, and Raise Happier Kids (Paperback Book) (2005)

Mommy Guilt: Learn to Worry Less... (2005)

Cover for Jack Uldrich · Soldier, Statesman, Peacemaker: Leadership Lessons from George C. Marshall (Paperback Book) (2005)

Soldier, Statesman, Peacemaker: ... (2005)

Cover for Philip Kotler · According to Kotler: the World's Foremost Authority on Marketing Answers Your Questions (Paperback Book) (2005)

According to Kotler: the World's... (2005)

Cover for Gus Anagnos · Managing Crises Before They Happen: What Every Executive and Manager Needs to Know About Crisis Management (Paperback Book) (2005)

Managing Crises Before They Happ... (2005)

Cover for John H. Mcconnell · How to Design, Implement, and Interpret and Employee Survey (Paperback Book) (2005)

How to Design, Implement, and In... (2005)

John H. Mcconnell

Cover for William Miller · Knock Your Socks off Prospecting: How to Cold Call, Get Qualified Leads, and Make More Money (Paperback Book) (2005)

Knock Your Socks off Prospecting... (2005)

Cover for Donna Fluss · The Real-time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation (Paperback Book) (2005)

The Real-time Contact Center: St... (2005)

Cover for Darren Rovell · First in Thirst: How Gatorade Turned the Science of Sweat into a Cultural Phenomenon (Paperback Book) (2005)

First in Thirst: How Gatorade Tu... (2005)

Cover for William A. Cohen Ph.d. · Secrets of Special Ops Leadership: Dare the Impossible -- Achieve the Extraordinary (Paperback Book) (2005)

Secrets of Special Ops Leadershi... (2005)

William A. Cohen Ph.d.

Cover for Tony Manning · Making Sense of Strategy (Paperback Book) (2005)

Making Sense of Strategy (2005)

Cover for R. Roosevelt Thomas Jr. · Building on the Promise of Diversity: How We Can Move to the Next Level in Our Workplaces, Our Communities, and Our Society (Paperback Book) (2005)

Building on the Promise of Diver... (2005)

R. Roosevelt Thomas Jr.

Cover for Jeswald W. Salacuse · Leading Leaders: How to Manage Smart, Talented, Rich, and Powerful People (Paperback Book) (2005)

Leading Leaders: How to Manage S... (2005)

Jeswald W. Salacuse

Cover for Ralph Christensen · Roadmap to Strategic Hr: Turning a Great Idea into a Business Reality (Paperback Book) (2005)

Roadmap to Strategic Hr: Turning... (2005)

Ralph Christensen

Cover for Mechele Flaum · The 100-mile Walk: a Father and Son on a Quest to Find the Essence of Leadership (Paperback Book) (2006)

The 100-mile Walk: a Father and ... (2006)

Cover for Donald L. Kirkpatrick · Improving Employee Performance Through Appraisal and Coaching (Paperback Book) [Second edition] (2006)

Improving Employee Performance T... (2006)

Donald L. Kirkpatrick

Cover for Larry Richman Pmp · Project Management Step-by-step (Paperback Book) (2006)

Project Management Step-by-step (2006)

Larry Richman Pmp

Cover for Al Golin · Trust or Consequences: Build Trust Today or Lose Your Market Tomorrow (Paperback Book) (2006)

Trust or Consequences: Build Tru... (2006)

Cover for John M. Gross · Fundamentals of Preventive Maintenance (Paperback Book) (2006)

Fundamentals of Preventive Maint... (2006)

Cover for Matthew Schwartz · Fundamentals of Sales Management for the Newly Appointed Sales Manager (Paperback Book) (2006)

Fundamentals of Sales Management... (2006)

Matthew Schwartz

Cover for Richard M. Contino · The Complete Equipment-leasing Handbook: a Deal Maker's Guide with Forms, Checklists, and Worksheets (Paperback Book) (2006)

The Complete Equipment-leasing H... (2006)

Richard M. Contino

Cover for Don Maruska · How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues (Paperback Book) (2006)

How Great Decisions Get Made: 10... (2006)

Cover for Mark S. Walton · Generating Buy-in: Mastering the Language of Leadership (Paperback Book) (2006)

Generating Buy-in: Mastering the... (2006)

Cover for Tom Sant · The Giants of Sales: What Dale Carnegie, John Patterson, Elmer Wheeler, and Joe Girard Can Teach You About Real Sales Success (Paperback Book) (2006)

The Giants of Sales: What Dale C... (2006)

Cover for William Pelfrey · Billy, Alfred, and General Motors: the Story of Two Unique Men, a Legendary Company, and a Remarkable Time in American History (Paperback Book) (2006)

Billy, Alfred, and General Motor... (2006)

William Pelfrey

Cover for Annette Simmons · Territorial Games: Understanding and Ending Turf Wars at Work (Paperback Book) (2006)

Territorial Games: Understanding... (2006)

Annette Simmons

Cover for Peggy Lou Morgan · Parenting your complex child : become a powerful advocate for the autistic, Down syndrome, PDD, bipolar, or other special-needs child (Book) (2006)

Parenting your complex child : b... (2006)

Peggy Lou Morgan

Cover for Paul Falcone · The Hiring and Firing Question and Answer Book (Paperback Book) (2006)

The Hiring and Firing Question a... (2006)

Cover for Chris Clarke-epstein · 78 Important Questions Every Leader Should Ask and Answer (Paperback Book) (2006)

78 Important Questions Every Lea... (2006)

Chris Clarke-epstein

Cover for Doni Tamblyn · Laugh and Learn: 95 Ways to Use Humor for More Effective Teaching and Training (Paperback Book) (2006)

Laugh and Learn: 95 Ways to Use ... (2006)

Cover for James Taylor · A Survival Guide for Project Managers (Paperback Book) [2nd edition] (2006)

A Survival Guide for Project Man... (2006)

Cover for Lara Ewing · The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone (Paperback Book) (2006)

The Art of Connecting: How to Ov... (2006)

Cover for Sherron Bienvenu Ph.d. · The Presentation Skills Workshop: Helping People Create and Deliver Great Presentations (Trainer's Workshop) (Paperback Book) (2006)

The Presentation Skills Workshop... (2006)

Sherron Bienvenu Ph.d.

Cover for Paul S. Goldner · Red-hot Cold Call Selling: Prospecting Techniques That Really Pay off (Paperback Book) [2 Rev edition] (2006)

Red-hot Cold Call Selling: Prosp... (2006)

Paul S. Goldner

Cover for Andris A. Zoltners · Complete Guide to Sales Force Incentive Compensation How to Design and Implement Plans That Work (Book) (2006)

Complete Guide to Sales Force In... (2006)

Andris A. Zoltners

Cover for Ed HORRELL · The Kindness Revolution The Company-wide Culture Shift That Inspires Phenomenal Customer Service (Paperback Book) (2006)

The Kindness Revolution The Comp... (2006)

Cover for Tom Murphy · Reclaiming the Sky (Book) (2006)

Reclaiming the Sky (2006)

Cover for Lianabel Oliver · The Cost Management Toolbox: a Manager's Guide to Controlling Costs and Boosting Profits (Paperback Book) (2006)

The Cost Management Toolbox: a M... (2006)

Lianabel Oliver

Cover for Steve Berges · Your Successful Real Estate Career (Paperback Book) (2006)

Your Successful Real Estate Career (2006)

Cover for Christopher W. Pritchard · 101 Strategies for Recruiting Success: Where, When, and How to Find the Right People Every Time (Paperback Book) (2006)

101 Strategies for Recruiting Su... (2006)

Christopher W. Pritchard

Cover for Bob Wall · Coaching for Emotional Intelligence: the Secret to Developing the Star Potential in Your Employees (Paperback Book) (2006)

Coaching for Emotional Intellige... (2006)

Cover for Gini Graham Scott Ph.d. · A Survival Guide to Managing Employees from Hell: Handling Idiots, Whiners, Slackers, and Other Workplace Demons (Paperback Book) (2006)

A Survival Guide to Managing Emp... (2006)

Gini Graham Scott Ph.d.

Cover for Peter Meyer · Creating and Dominating New Markets (Paperback Book) (2006)

Creating and Dominating New Markets (2006)

Cover for Kevin Ryan · Write Up the Corporate Ladder: Successful Writers Reveal the Techniques That Help You Write with Ease and Get Ahead (Paperback Book) (2006)

Write Up the Corporate Ladder: S... (2006)

Cover for Robert W. Lucas · The Creative Training Idea Book: Inspired Tips and Techniques for Engaging and Effective Learning (Paperback Book) (2006)

The Creative Training Idea Book:... (2006)

Robert W. Lucas