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Total Quality Management and Operational Excellence: Text with Cases 5th edition
John S. Oakland
Total Quality Management and Operational Excellence: Text with Cases 5th edition
John S. Oakland
The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve sustainable competitive advantage.
536 pages, 240 Line drawings, color; 1 Halftones, black and white; 29 Tables, color; 269 Illustratio
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | July 9, 2020 |
ISBN13 | 9781138673410 |
Publishers | Taylor & Francis Ltd |
Pages | 556 |
Dimensions | 246 × 189 × 35 mm · 1.02 kg |
Language | English |
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