Quality Improvement in European Public Services: Concepts, Cases and Commentary - Pollitt, Christopher, C - Books - Sage Publications Ltd - 9780803974654 - June 5, 1995
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Quality Improvement in European Public Services: Concepts, Cases and Commentary

Pollitt, Christopher, C

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Quality Improvement in European Public Services: Concepts, Cases and Commentary

Provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. This title shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.

204 pages, 1, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 5, 1995
ISBN13 9780803974654
Publishers Sage Publications Ltd
Pages 208
Dimensions 214 × 138 × 13 mm   ·   262 g
Editor Bouckaert, Geert
Editor Pollitt, Christopher
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