CRM at the Speed of Light, Fourth Edition - Paul Greenberg - Books - McGraw-Hill Education - Europe - 9780071590457 - October 16, 2009
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CRM at the Speed of Light, Fourth Edition 4th edition

Paul Greenberg

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CRM at the Speed of Light, Fourth Edition 4th edition

The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies.

698 pages, ill

Media Books     Hardcover Book   (Book with hard spine and cover)
Released October 16, 2009
ISBN13 9780071590457
Publishers McGraw-Hill Education - Europe
Pages 688
Dimensions 165 × 238 × 42 mm   ·   1.16 kg
Language English  
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