Releases by J. Mike Jacka

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Cover for J. Mike Jacka · Business Process Mapping Workbook: Improving Customer Satisfaction (Paperback Book) (2009)
Paperback Book
Business Process Mapping Workboo...
J. Mike Jacka
Cover for J. Mike Jacka · Business Process Mapping: Improving Customer Satisfaction (Hardcover Book) (2009)
Hardcover Book
2nd edition
Business Process Mapping: Improv...
J. Mike Jacka