Enacting Servant Leadership: a Case Study for Building Congruence and Capacity

Servant leadership has been a topic of conversation and investigation for over 35 years. Its place in modern organisations and leadership theory has been steadily developing in the last 10 years. The potential for leaders of organisations that have values that are akin to those of the servant leader has just begun to be realised. The literature indicates that at the core of the servant leader in action is a very specific character. However, leaders looking to develop themselves as servant leader are hard placed to find models for expanding their practice. This project documents an authenticated, attainable pathway to an increased enactment of congruent servant-leadership across vision, thinking and acting. The processes for bringing about character alignment have been documented together with resulting implications for servant leaders in action. Additional features for the servant leaders profile include items related to the servant leader?s capacity to understand the vision, wants and needs of followers.