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BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns Second edition
Bill Eddy
BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns Second edition
Bill Eddy
The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.
176 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | October 30, 2014 |
ISBN13 | 9781936268726 |
Publishers | HCI Press |
Pages | 176 |
Dimensions | 141 × 215 × 10 mm · 238 g |
Language | English |
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