Cementing Customer Relationships - The Little Big Book Series

H. James Harrington

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Cementing Customer Relationships - The Little Big Book Series

This book defines how 21st century technologies are changing the way companies interface with customers as well as discuss customer trend tools and the identification of future markets and new demand. It examines customer alignment tools and derivative models, customer engagement tools, and scorecards that create lasting relationships, customer retention, and data mining models.

175 pages, 30 Illustrations, black and white

Media	Books Paperback Book (Book with soft cover and glued back)
To be released	November 15, 2025
ISBN13	9781466590663
Publishers	Taylor & Francis Inc
Pages	175
Dimensions	353 g (Weight (estimated))

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