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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
John Goodman
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
John Goodman
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | December 17, 2024 |
ISBN13 | 9781400252879 |
Publishers | HarperCollins Focus |
Pages | 288 |
Dimensions | 229 × 151 × 23 mm · 326 g |
Language | English |
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